Our Valued Staff

Our dedicated staff are here to provide support, compassion, and information to help you through your journey of grief and the celebration of your loved one’s life.

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Jeffrey A. Forsythe Licensed Funeral Director/President

Jeff Forsythe often has to help his clients through some of the worst days of their lives. To be able to help families through their hardest times is one of the most rewarding jobs you can do is Jeff’s belief.

Jeff grew up in Fairfield, he left home at age 15 after his parents divorced and moved to Portland, where he supported himself working on the Portland fish docks and renting a room at the YMCA for $7 per week.

In Portland, Jeff met his future wife, Rhonda, and they eventually moved back to central Maine in 1987. He worked at Zimba Corp. and PepsiCo. while attending Thomas College and the University of Maine at Augusta.

Around that time Jeff also met his mentors Ed and Marilyn Gaunce, who at the time were co-owners of Lawry Brothers Funeral Home in Fairfield. He started working for them part time, and the Gaunces helped Jeff with his writing and communication skills.

In 1990 Jeff decided to go to mortuary school and enrolled in the New England Institute of Mortuary Science at Mount Ida College in Newton, Massachusetts, where he graduated in 1992.

Jeff wanted to do something where he could help the community, it didn’t seem like a job to him. He just enjoyed helping people, and it was something that was not only a career for himself, but it was returning a favor to people who helped him through his childhood.

Jeff became manager of Lawry Brothers in 1995 and took over ownership in 1999.

Since then, he has acquired Wheeler’s Funeral Home, in Oakland; Knowlton & Hewins Funeral Home, in Augusta; Roberts Funeral Home, in Winthrop; and Staples Funeral Home and Cremation Care, in Gardiner.

Together they’re known as Family First Funeral Homes and Cremation Care.

Jeff was named the Mid-Maine Chamber of Commerce 2018 Business Person of the Year for his continued dedication and service to the Central Maine Community.

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Justin K. Richardson Licensed Funeral Director/General Manager

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Thomas C. “Tommy” Newhall Licensed Funeral Director/Staff Tactician

Tommy has been a licensed Funeral Director and Embalmer since 1993 and has had more than 25 years of funeral service experience. He graduated from New England Institute at Mount Ida College. During the span of Tommy’s funeral service career he has managed several funeral homes and owned and operated his own in Massachusetts.

Tommy is passionate about helping and supporting families create a memorable celebration honoring the life of their loved one. He is devoted most to helping all who may need it during this difficult process.

In addition to the families he supports, Tommy also holds in high esteem the greater communities in which they come from. Through volunteering and holding days of appreciation he recognizes and honors the work put forth by Police, Fire and Rescue as well as other public safety providers that keep us safe. As well, Tommy holds a special place in his heart for the men and women serving and those that served courageously and faithfully.

Tommy’s top priorities are to make families feel well cared for and to make sure all wishes and details for their loved ones are carried through with the utmost dignity and respect.

Outside of work, Tommy enjoys participating in various local organizations. He is a member of the Knights of Columbus, The Lyons Club and the Elks. He resides in Winthrop, Maine with his wife Robin and their three daughters, Teagan, Brigid “Bridie” and Rilee Kate at Tea-Bri-Lee Farm.

He enjoys his tractor, farm work, riding horses and is a loyal fan of the Boston Red Sox.

“People will forget what you said,

People will forget what you did.

But people will never forget how

You made them feel.”

-  Maya Angelou

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David L. Mailhot Licensed Funeral Director

David was born, raised and educated in Lewiston Maine. He and his family always knew since a young age that helping people was his natural calling. He is a 1998 graduate of the New England Institute of Funeral Service on the Mount Ida College campus in Newton, Massachusetts.  After college he served his apprenticeship at Dolby & Dolby/Dorr Funeral Chapels in Windham and Gorham. He became licensed in 2000 and was most recently working at the Fortin Group Funeral Homes in the Lewiston/Auburn area.  
 
David brings 23 years of funeral service experience with him to the Family First Funeral Homes & Cremation Care team and looks forward to sharing his knowledge with others as he grows and leads within the team.  
 
David resides in Lisbon with his wife Melinda, their son Chase, their dog Haylee and their cat Ajax. He enjoys kayaking, playing and watching basketball with his son, traveling and going fishing. 

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Lynn Roberts Reed Licensed Funeral Director

Lynn graduated from Winthrop High School in 1978, the University of Maine at Augusta in 1984, and FINE Mortuary School in 2007. She was Co-owner and President of Knowlton Hewins Roberts Funeral Homes and Cremation Service until 2018. Lynn is a Bereavement Facilitator, providing guidance to help children of all ages and their families understand death and the grieving process. Lynn and her brother, Leon, are the sixth generation in the family funeral service. She is active in the community and local schools and, upon request, offers workshops to local schools and organizations. She lives in Winthrop with her husband, Steve. In her free time she enjoys a variety of outdoor activities and spending time with her family.

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Leon C. Roberts Licensed Funeral Director

Leon graduated from Winthrop High School in 1981, Arizona State University in 1985, and Gupton-Jones College of Funeral Service in Atlanta in 1997. He was Co-owner and Vice-President of Knowlton Hewins Roberts Funeral Homes and Cremation Service until 2018. He is a member of the Maine Funeral Directors Association. Leon and his sister, Lynn, are the sixth generation in the family funeral service.

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Hugh H. LeMaster Licensed Funeral Director

Hugh H. LeMaster is a 1978 graduate of Monmouth Academy and a 1989 Magna Cum Laude graduate of The New England Institute of Applied Arts and Science where he received an Associates Degree in Mortuary Science. Hugh is a Licensed Funeral Director and has been a member of the Knowton Hewins Roberts Staff since 2005. He is a member of the Maine Funeral Directors Assoc. and a member of the board of directors of the Maine Cemetery Association, a Capt. with the Monmouth Fire Dept. where he has served for over 35 years, and president of the Monmouth cemetery association along with many other community involvements. Hugh's activities include, fishing, snowmobiling, and ATV riding.

Hugh and his wife Doris (Boisvert) LeMaster reside in Monmouth on the old LeMaster 1790's ancestral farm. They have a son, U.S. Marine SSGT Joseph R.P. LeMaster and a grandson, Joseph C.H.LeMaster

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Rilee K. Newhall Funeral Practitioner Trainee

Rilee is currently attending Commonwealth Institute of Funeral Service to persue her dreams of becoming a Licensed Funeral Director.  She has been involved in Funeral Service since she was just a little girl and was a part of her family’s owned and operated Funeral Home in Massachusetts.  

Rilee used to love going to work with her dad, Tommy Newhall, at the “Fruit Roll Home.” Ever since she was young, she showed interest in helping and caring for families that had lost a loved one. Rilee resides in Winthrop on her family's farm, Tea-Bri-Lee Farm. She enjoys working and helping people within her community.  

Outside of work, Rilee spends time studying and working out at the gym. In her free time, she likes to spend time with friends and family and participate in many outdoor activities.  

“Helping one person might not change the world, but it could change the world for one person.” 

-Anonymous 

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Robin A. DesJardins Office Manager

Robin joined the Knowlton Hewins & Roberts staff in 2013 as full time Office Manager.

Robin and her husband Ed live in Readfield. Robin enjoys living on the lake and outdoor activities such as, swimming, kayaking, ice skating and snowshoeing.

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Ralph Butts Maintenance/Grounds

Jeffrey A. Forsythe

Licensed Funeral Director/President
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Jeff Forsythe often has to help his clients through some of the worst days of their lives. To be able to help families through their hardest times is one of the most rewarding jobs you can do is Jeff’s belief.

Jeff grew up in Fairfield, he left home at age 15 after his parents divorced and moved to Portland, where he supported himself working on the Portland fish docks and renting a room at the YMCA for $7 per week.

In Portland, Jeff met his future wife, Rhonda, and they eventually moved back to central Maine in 1987. He worked at Zimba Corp. and PepsiCo. while attending Thomas College and the University of Maine at Augusta.

Around that time Jeff also met his mentors Ed and Marilyn Gaunce, who at the time were co-owners of Lawry Brothers Funeral Home in Fairfield. He started working for them part time, and the Gaunces helped Jeff with his writing and communication skills.

In 1990 Jeff decided to go to mortuary school and enrolled in the New England Institute of Mortuary Science at Mount Ida College in Newton, Massachusetts, where he graduated in 1992.

Jeff wanted to do something where he could help the community, it didn’t seem like a job to him. He just enjoyed helping people, and it was something that was not only a career for himself, but it was returning a favor to people who helped him through his childhood.

Jeff became manager of Lawry Brothers in 1995 and took over ownership in 1999.

Since then, he has acquired Wheeler’s Funeral Home, in Oakland; Knowlton & Hewins Funeral Home, in Augusta; Roberts Funeral Home, in Winthrop; and Staples Funeral Home and Cremation Care, in Gardiner.

Together they’re known as Family First Funeral Homes and Cremation Care.

Jeff was named the Mid-Maine Chamber of Commerce 2018 Business Person of the Year for his continued dedication and service to the Central Maine Community.

Justin K. Richardson

Licensed Funeral Director/General Manager
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Thomas C. “Tommy” Newhall

Licensed Funeral Director/Staff Tactician
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Tommy has been a licensed Funeral Director and Embalmer since 1993 and has had more than 25 years of funeral service experience. He graduated from New England Institute at Mount Ida College. During the span of Tommy’s funeral service career he has managed several funeral homes and owned and operated his own in Massachusetts.

Tommy is passionate about helping and supporting families create a memorable celebration honoring the life of their loved one. He is devoted most to helping all who may need it during this difficult process.

In addition to the families he supports, Tommy also holds in high esteem the greater communities in which they come from. Through volunteering and holding days of appreciation he recognizes and honors the work put forth by Police, Fire and Rescue as well as other public safety providers that keep us safe. As well, Tommy holds a special place in his heart for the men and women serving and those that served courageously and faithfully.

Tommy’s top priorities are to make families feel well cared for and to make sure all wishes and details for their loved ones are carried through with the utmost dignity and respect.

Outside of work, Tommy enjoys participating in various local organizations. He is a member of the Knights of Columbus, The Lyons Club and the Elks. He resides in Winthrop, Maine with his wife Robin and their three daughters, Teagan, Brigid “Bridie” and Rilee Kate at Tea-Bri-Lee Farm.

He enjoys his tractor, farm work, riding horses and is a loyal fan of the Boston Red Sox.

“People will forget what you said,

People will forget what you did.

But people will never forget how

You made them feel.”

-  Maya Angelou

David L. Mailhot

Licensed Funeral Director
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David was born, raised and educated in Lewiston Maine. He and his family always knew since a young age that helping people was his natural calling. He is a 1998 graduate of the New England Institute of Funeral Service on the Mount Ida College campus in Newton, Massachusetts.  After college he served his apprenticeship at Dolby & Dolby/Dorr Funeral Chapels in Windham and Gorham. He became licensed in 2000 and was most recently working at the Fortin Group Funeral Homes in the Lewiston/Auburn area.  
 
David brings 23 years of funeral service experience with him to the Family First Funeral Homes & Cremation Care team and looks forward to sharing his knowledge with others as he grows and leads within the team.  
 
David resides in Lisbon with his wife Melinda, their son Chase, their dog Haylee and their cat Ajax. He enjoys kayaking, playing and watching basketball with his son, traveling and going fishing. 

Lynn Roberts Reed

Licensed Funeral Director
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Lynn graduated from Winthrop High School in 1978, the University of Maine at Augusta in 1984, and FINE Mortuary School in 2007. She was Co-owner and President of Knowlton Hewins Roberts Funeral Homes and Cremation Service until 2018. Lynn is a Bereavement Facilitator, providing guidance to help children of all ages and their families understand death and the grieving process. Lynn and her brother, Leon, are the sixth generation in the family funeral service. She is active in the community and local schools and, upon request, offers workshops to local schools and organizations. She lives in Winthrop with her husband, Steve. In her free time she enjoys a variety of outdoor activities and spending time with her family.

Leon C. Roberts

Licensed Funeral Director
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Leon graduated from Winthrop High School in 1981, Arizona State University in 1985, and Gupton-Jones College of Funeral Service in Atlanta in 1997. He was Co-owner and Vice-President of Knowlton Hewins Roberts Funeral Homes and Cremation Service until 2018. He is a member of the Maine Funeral Directors Association. Leon and his sister, Lynn, are the sixth generation in the family funeral service.

Hugh H. LeMaster

Licensed Funeral Director
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Hugh H. LeMaster is a 1978 graduate of Monmouth Academy and a 1989 Magna Cum Laude graduate of The New England Institute of Applied Arts and Science where he received an Associates Degree in Mortuary Science. Hugh is a Licensed Funeral Director and has been a member of the Knowton Hewins Roberts Staff since 2005. He is a member of the Maine Funeral Directors Assoc. and a member of the board of directors of the Maine Cemetery Association, a Capt. with the Monmouth Fire Dept. where he has served for over 35 years, and president of the Monmouth cemetery association along with many other community involvements. Hugh's activities include, fishing, snowmobiling, and ATV riding.

Hugh and his wife Doris (Boisvert) LeMaster reside in Monmouth on the old LeMaster 1790's ancestral farm. They have a son, U.S. Marine SSGT Joseph R.P. LeMaster and a grandson, Joseph C.H.LeMaster

Rilee K. Newhall

Funeral Practitioner Trainee
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Rilee is currently attending Commonwealth Institute of Funeral Service to persue her dreams of becoming a Licensed Funeral Director.  She has been involved in Funeral Service since she was just a little girl and was a part of her family’s owned and operated Funeral Home in Massachusetts.  

Rilee used to love going to work with her dad, Tommy Newhall, at the “Fruit Roll Home.” Ever since she was young, she showed interest in helping and caring for families that had lost a loved one. Rilee resides in Winthrop on her family's farm, Tea-Bri-Lee Farm. She enjoys working and helping people within her community.  

Outside of work, Rilee spends time studying and working out at the gym. In her free time, she likes to spend time with friends and family and participate in many outdoor activities.  

“Helping one person might not change the world, but it could change the world for one person.” 

-Anonymous 

Robin A. DesJardins

Office Manager
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Robin joined the Knowlton Hewins & Roberts staff in 2013 as full time Office Manager.

Robin and her husband Ed live in Readfield. Robin enjoys living on the lake and outdoor activities such as, swimming, kayaking, ice skating and snowshoeing.

Ralph Butts

Maintenance/Grounds
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